We know this is a very difficult and overwhelming time for patients and their families, so we’ve made the admission process as streamlined as possible to allow patients to settle in quickly and comfortably.

We work with a variety of patients. An individual’s injury can be recent or could have occurred several years ago. Prospective patients must be:

  • 16 years of age or older;
  • Medically stable (meaning they do not require 24-hour medical care, but they may have impairments in continence, physical movement, speech and language functioning, cognition, behavior, or other medical issues); and
  • Level IV or higher on the 10-level Rancho Los Amigos Scale of post-injury cognitive function.

We also admit patients who have previous and/or co-occurring mental health diagnoses in addition to their brain injury. Generally, we will admit persons with serious mental health issues on a conditional basis, with specific guidelines for program participation and goals for progress. Those with behavioral difficulties must not be a danger to themselves or others when unsupervised.

We work with patients who have a wide variety of predicted outcomes from “poor” to “excellent.” We welcome referrals from physicians, hospital discharge planners or social workers, insurance company case managers, clinical neuropsychologists, therapists, or a patient’s family member.

Patients may be admitted from:

  • acute-care hospitals,
  • acute-rehabilitation hospitals,
  • LTACH (long-term acute-care hospitals),
  • outpatient clinics,
  • nursing homes, or
  • the patient’s home.

To contact our admissions department, please email, or call 972.241.9334 or 800.992.1149.

Please have the following information on hand, if possible:

  • Patient’s current location
  • Date of birth
  • Desired date of admission
  • Date of injury
  • Name and phone number of family member
  • Name and phone number of responsible party
  • Name of individual’s case manager or discharge planner
  • Medical/insurance coverage
  • Referring physician

We openly welcome and encourage admissions from any cultural or religious background.
If we are not familiar with a particular patient’s background, we will work diligently to solicit help in understanding and meeting those needs.

Patients with a past history of substance abuse must be abstinent upon admission and must remain so during the course of treatment.

As you make this important decision, we realize that you may have many questions.  Please view our frequently asked questions about family participation in therapies, visitation, and the value of our clinical neuropsychologists as integrated members of our staff.