Brain Injury Testimonials

pate testimonial quote

Recent Feedback from Patients and Families

 

Pate is honored to be part of our patients’ brain injury recovery stories. We do follow-up surveys every month to make sure we’re doing our best for patients and their families by asking for feedback to help us continually improve. We update this page monthly with the latest comments to help you assess the brain injury rehab experience your loved one might expect.

 

 

September 2017

 

“Attitude of all staff – always had a smile. They try their best always to help with anything.” – Former patient

 

“They had a lot of patience with him. They were great at encouraging him to reach his goals.” – Family member

 

“Everything was awesome. I give everything a thumbs up. I don’t have one bad thing to say about Pate. The communication with staff was great. Everyone played a part and made me feel motivated to do what I can. Everyone was so helpful…they all need a raise for the awesome job they do.” – Former patient

 

“They were wonderful. I would refer Pate to anybody. The biggest thing is the people there. They are very nice, concerned and would provide a shoulder to lean on.” – Former patient

 

“Truly there are angels among us! The staff is amazing, remarkable in what is asked of them daily. The care and compassion observed will stay with me. You are all Gods hands, eyes, and feet and make a huge difference in all seeking recovery. Your kindness is noticed and appreciated.” – Patient friend

 

“Thank you so much for everything you have done for me at Pate rehabilitation. I entered with one of the worst experiences of my life and left having one of the best experiences of my life. I was at first impatient when told I needed more rehab. But what I walked into was a virtual college helping me to get back to my life. I was deeply touched by the giving spirit of every individual at Pate. The information imparted to me by the staff has been invaluable, as has been the advice they have given me…. I want you to know that your work is helping people and is making a difference in people’s lives. It sure did mine.” – Former patient

 

“Everyone was VERY positive! Made me and my family feel very comfortable.” – Former patient

 

“(Pate employees) went above and beyond their job description to assist in transitioning to Pate and communicate about progress. ” – Family member

 

“The staff was remarkably nice.” – Former patient

 

“They fostered independence and confidence as well as safety.” – Family member

 

“They prepared me well to walk. Cognitive therapy did an excellent job.” – Former patient

 

“Everything was good. They did everything well. He liked everybody and all the outings. Enjoyed going to the baseball game.” – Family member

 

“You were my driving force, not letting me to give up. Pate helped me to get back on my feet so quickly!”  – Former patient

 

 “I am so grateful for my time with y’all and everyone at Pate.”  – Former patient

 

“My son’s case was special. They worked diligently to cater to his needs and customize the right program for him.” – Family member

 

“They did a wonderful job. I loved it. I love the people. I saw the love the employees had. I give them a big thumbs up.” – Former patient

 

“Pate was very good at caring for patients’ needs and talking in understandable language.” – Former patient

 

“They were always there for you. Support, education, improvement techniques, encouragement, attitudes. (They were) positive, nice, uplifting, caring. Communication was great. Helpful and helped take stress off patients in this difficult time.” – Former patient

 

“Understanding and compassionate. Everything works smoothly at Pate. I want to thank you for everything. You all helped to assure me that life will continue to improve. I survived a stroke thanks to all of your help. I love you all!!” – Former patient

 

“On behalf of my mom, thank you. You were a tremendous asset to her recovery process! Thanks so much to the Pate program! Highly recommend y’all’s program for anyone with brain trauma injury. By far one of the best places in the country.” – Family member

 

“Therapeutic exercises were well chosen and well executed. Therapy team is professional and empathic.” – Family member

 

“They kept him wanting to get better. They made him smile again. They are the best!” – Family member

 

“Gave me the tools to function well. Got me back to a normal schedule.” – Former patient

 

“All the therapists were amazing. Loved my time there. Thanks for everything.” – Former patient

 

“Communication was excellent and the staff was respectful, kind and caring. Also I appreciated the optimism and helpfulness of everyone. Thank you for helping my son find hope, ability and happiness after brain injury.” – Family member

 

 

August 2017

 

“We were very pleased with the care our Mom received and the communication Pate had with us…and were very helpful in every area involving our Mom’s stay at Pate. I love the fact that we continue to have Pate there for us if we ever have any questions or need advice concerning our Mom, even though she is no longer a patient there.” – Family member

 

“They helped show me that I had the perseverance. I greatly appreciated their willingness to help with paperwork. It made everything so much easier. The staff was awesome.” – Former patient

 

“I will forever thank you.” – Former patient

 

“Very helpful in helping me improve my cognitive skills. Taught independence.” – Former patient

 

“All of you have made an incredible difference in his life and the lives of all of his family members. All of your vigilance and hard work with him has gotten him much further than anyone ever expected him to come.  His neurosurgeon could not believe he is still alive and said he has no idea how he could follow any commands or hold a little conversation with him (both of which he did yesterday). On behalf of all FITT family members, I can confidently say you all do the most extraordinary work and everyone should sleep soundly at night knowing that you did the most wonderful job for many people today.“ – Family member

 

“Thank you guys!!!! Everyone has been awesome, thank you so much for everything you do for all of these guys.  She tried to leave all the time but she loved it here.” – Family member

 

“I can never say enough about Pate.  Y’all saved my life, as far as I’m concerned.  All God’s blessings to you!“ – Former patient

 

“(You) helped me get back to myself.” – Former patient

 

“They always communicated with me and worked very hard with her.” – Family member

 

“They explained assignments really well and made the process very smooth.” – Former patient

 

“Excellent staff and therapists.” – Former patient

 

“Got me to walk and use my right arm. When I arrived both were useless and now enable me to do things. All of my therapists knew what they were doing, led me in the right direction, and cared for me (not as a medical person) but as a person.” – Former patient

 

 

July 2017

 

“Pate has changed my life after my accident. There was no hope for me to even survive, and after surviving that, there was still no hope at building my brain back to how it was before. Pate has completely improved my recovery and in all of the ways that have been possible. Both FITT and TRILS have moved me through, OT, PT.” – Former patient

 

“Always made me feel important and welcomed.” – Former patient

 

“Pate made me feel like a person again. After my accident I was feeling really depressed. They instilled in me that I could do it and helped give me the determination. I really appreciate everything Pate did for me. I am back to work and doing everything I did before. I love my Pate.” – Former patient

 

“Had knowledgeable therapists that communicated well and generally educated me. They did a good job of checking with me to see if I had questions or concerns.” – Former patient

 

“Therapists were very professional. I was very pleased with everything.” – Former patient

 

“They make activities fun.” – Former patient

 

“We had to fight to come to Pate and I am just so happy we won because we met the goals we set. It is just amazing to see him drive himself to Pate.” – Family member

 

“Therapists were knowledgeable, friendly and took a personal interest in each patient. The counselor was trustworthy and effective in working through emotional issues.” – Former patient

 

“They treat each patient as an individual, adjusting plan and expectations accordingly.” – Former patient

 

“Pate helped me walk again and strengthened my outlook on my situation.” – Former patient

 

“Friendly staff became family.” – Former patient

 

“They treated my mom like she was their own mother. Great communication with family.”  –Family member

 

“They did everything well. They were very caring and motivating. The therapy team were just angels.” –Former patient

 

“The level of expertise and compassion I have not seen anywhere else in a medical facility. Case management did awesome with taking charge and making sure everything was done well with the disabilities paperwork. They gave me my husband back. I love what you guys do. You all are amazing and I just want to express my joy and gratitude for all the help they gave.” – Family member

 

“Communications and compassion for real life situations. The family was always kept in the loop and never had to worry about the level of care being given. Our entire therapy team and case management was amazing…they were so kind, caring and awesome. Emails were answered at all times of the day and night. I can’t imagine there are too many rehabs out there that make sure the father is at the hospital for the birth of his child, and it’s these touches that make Pate so special!” –Family member

 

“They helped me improve physically and emotionally.” –Former patient

 

“They are awesome. I’m so happy I’m not in a wheelchair anymore and can eat regular food again! I could go on and on, so many people, so little space.” –Former patient

 

“They helped me get used to distractions and function in them. They are always on time and stick with the schedule.” –Former patient

 

 

June 2017

 

“The employees at the rehab center are world class. The staff was absolutely incredible. Our case manager Dena was world class. They communicated very well. I would use the rehab center again.” – Former patient

 

“They helped my memory get a lot better. The staff was extremely helpful.” – Former patient

 

“Staff treated me with dignity and kindness.” – Former patient

 

“Supplied good solid moral support when needed. I was communicated with very well and found the monthly appraisal meethings very very helpful and enlightening.” – Family member

 

“I was very satisfied with PT and OT. The love and care they put towards my wife was awesome. So please with everyone there; it was incredible. I loved everyone’s attitude.” – Family member

 

“Todos estaba bien…everything was good.” – Former patient

 

“The care from the staff at Whitley Place (Watuaga/Ft. Worth) was great.” – Former patient

 

“I love that each therapist gave me a customized regime according to my needs. Great group of genuine people.” – Former patient

 

“Pate communicated with me very well. They took the time to get me back to where I needed to be. They got me back to walking. They worked very well, the OT, PT, and ST.  I was very happy to be there and had a good time the whole time I was there.  I am very impressed with the whole organization.” – Former patient

 

 

May 2017

 

“Very friendly and very good service.” – Former patient

 

“They were very attentive and passionate with the caring of my niece. Everyone was very dedicated to doing their job well.” – Family member

 

“Staff in physical therapy was very knowledgeable and very adaptable. Your staff is phenomenal and you run a great facility. They treated him very well. They were very supportive. We had been to 4 different facilities before Pate and you were the first guys to offer that family support. It was awesome to have that support and I am very appreciative for that.” – Family member

 

“The whole experience really was truly amazing! I want to express my gratitude to you…what he was able to do and to experience at the camp is a testament of the incredible work that each and every one  of you have done with him! Every moment you spend with him, every skill that you teach him, every time you encourage him and every single time you work with him brings him closer to a fuller, more productive and enjoyable life after brain injury. You guys are simply the best! PS – and I am oh so grateful for the three nights of uninterrupted sleep!!!!!!!” – Family member on patient camping experience

 

“We appreciate all that you and your staff did for him. Friends from work came over yesterday and they visited all afternoon at his place, he enjoyed their company and seemed more at ease during the short time that we were there.  Please let the therapists know how much we appreciate them.  Although I know he feels grateful, I’m not sure he conveyed that message to them.  I’m happy that you will be checking on him in the future and you can be assured that our family highly recommends Pate to others.” – Family member

 

“The treatment was excellent – caring and knowledgeable.  Excellent therapists.”  – Former patient

 

“(Pate staff) treated us with respect. They involved us in what we needed to do.” – Former patient

 

“Dallas (location) provided excellent services for my husband. He was extremely happy to go every day to this place. He loved people, activities, everything!” – Family member

 

 

 

April 2017

 

‘”Because of my rehab at Pate I feel I was well prepared  to move forward with my recovery. Again I marvel at the superiority of Pates program & staff, Pate has all rehab areas covered. ” Please share my quote enclosed remarks via email to staff, from my Heart. I plan to visit you all in appreciation when I can.” – Former patient

 

“Awesome therapists and staff.” – Former patient

 

“Pate is excellent. Overall Pate is a wonderful place.”  – Former patient

 

“They went out of their way to make you feel comfortable and help you understand everything.” – Former patient

 

“I highly recommend Pate. All of their therapists are experts in their field. They were all very good at what they do.”  – Family member

 

“Really I can’t think of anything Pate needed to improve on. They were that good.” – Family member

 

“The team was extraordinarily kind and giving.” – Former patient

 

“Everything was great.” – Former patient

 

“I am pleased with his progress. I know he is ready to come home but I’m still encouraging him to follow your program and keep improving. Please pass this on to all the therapists.  They are doing an amazing job and I appreciate all everything they are doing with him. They need to know how they affect people’s lives and because of them he and others can live an independent life.” – Family member

 

“Exceptional therapists and caring staff. I am very thankful to have been involved with Pate.” – Former patient

 

“They were caring and compassion. They helped motivate and were very understanding with patients.” – Former patient

 

 

March 2017

 

 
“Pate gave me confidence and encouragement. I’m totally ready to face the world. If I was a dog, my tail would be wagging!” – Former patient

 

“Pate is the TOP of the line in patient brain injury rehabilitation. Keep up the good work!!” – Former patient

 

“They got me better and back to work.” – Former patient

 

“I really appreciate everyone at Pate for telling me what I COULD do, and not what I couldn’t do. That’s what spurred me on. The help and support and love I received at Pate really encouraged my ability to do what I know I can do. Your program is amazing and without exception, the staff you have executing your program is wonderful! Believe me when I say I plan on being y’all’s biggest cheerleader.” – Former patient

 

“They got me back to doing so much better. I am very satisfied with my time at Pate. I came to Pate in a wheelchair and I left with a cane.” – Former patient

 

“Very good and professional therapists. Anna inpatient housing was fantastic.” – Former patient

 

“Pate helped me learn what I needed to do to heal…provided a wide range of support services and therapies. There are some truly good, caring and knowledgeable people on the Anna team.” – Former patient

 

 

February 2017

 

“They treated me with respect and as a person, listened and educated me. Staff was awesome. I am completely satisfied. Upon being discharged I was sad that it had come to an end.”  – Former patient

 

“They showed love and respect and helped me get my life back and self worth. This experience changed my life. Wish you would hire former patients as I would love to come work for Pate and help people!” – Former patient

 

“Love the transportation and my driver was great. The attitudes and demeanor of the therapists and assistants was outstanding.” – Former patient

 

“Thank you sooo much for your assistance. It was so nice to see all the familiar faces who helped me tremendously during my therapy there at Pate. Continue the great work! I’ll stop by to say hey every now and then. Ever grateful….” – Former patient

 

“Thank you and please thank the staff for all the help they provided during his recovery.” – Family member

 

 

January 2017

 

“Pate worked very thoroughly getting her back to her old self.” – Family member

 

“Overall attention was excellent and very encouraging to my sister.” – Family member

 

“I was injured a year and a half ago but didn’t come to you all until a year after the accident. I wish I had come to you sooner. Everything was very good. Loved how it was an all day thing. Loved all the activities and socializing. I enjoyed going there and interacting with all the people. The driving services (transportation) were perfect. They made it possible for me to go. I just want to let you know that everything was really great and I wish I could still go.” – Former patient

 

“When he needed someone to talk to they were there. They were very understanding about tailoring his program to fit his needs and flexibility. His nurse was fantastic.” – Family member

 

“I felt cared for physically and emotionally.” – Former patient

 

 

December 2016

 

“Thank you all for your hard work and guidance this year.  I could not have done it without you.  I have progressed so much over the year and I am so appreciative of your care.  Although it looks like I will not be able to get back to work, I know I have worked very hard with your guidance and I am a much better person for it.  You all do a great job…thank you again so much.” – Former patient

 

“The staff is well trained and very empathetic.” – Former patient

 

“Everything was excellent. The therapists were excellent and tailored the plan to his needs. Pool therapy was also a nice benefit. His time at Pate was incredible and we are grateful for all that was done by everyone on his path to recovery. We got our boy back and could not be happier with the services Pate provided. Thank you!” – Family member

 

“Exceeded all expectations. Wasn’t supposed to ever walk again, use right arm, or speak again. Can walk with a forearm crutch, can use right arm some, can speak some but still need more improvement. I don’t think they can improve on anything. The place was great.” – Former patient

 

“The therapists were great and every one of them were wonderful. The therapy and work they did to improve her vision helped so much!” – Family member

 

“They helped me a lot with my speech and with occupational therapy. Occupational and physical therapy helped me get back to driving.” – Former patient

 

“Your passion for your job is admirable. This was such a surprise situation and her and I know you did everything humanly possible to get (her insurance) to continue coverage. We are thankful that she will continue to receive her rehabilitation at Pate.” – Family member

 

“She enjoys her time at Pate and it shows. In fact, she has recommended we spend only one day out of town next week so she can have a couple of days at therapy next week. Please forward this message to her team – they deserve some “independent” recognition. They, and you, are an important part of our life right now and we both genuinely appreciate the efforts. While it might be their and your job, you still deserve to be reminded of the amazing impact you’re having on this situation and we thank you from the bottom of our hearts.” – Family member

 

 

November 2016

 

“Pate treats their patients with the highest level of care possible…all was great!” – Former patient

 

“Our case manager did a wonderful job coordinating and communicating needs with his therapists and kept me updated. She worked hard to extend services and get pre-auth from insurance and went above and beyond helping my mom through the process. The therapists worked well with him and showed compassion and understanding.” – Family member

 

“The Pate staff was wonderful and helpful the entire time. Such caring and dedication that goes beyond a “job.”  – Family member

 

“PT and OT therapists were very strong and communication was great.” – Former patient

 

“Taught us all how to handle real situations. Woke up all areas of our brain. I have bicep muscles! I’m 54! Never had them before.” – Former patient

 

“I loved my experience at Pate! Thank y’all!” – Former patient

 

“They did a great job in every aspect.” – Former patient

 

“Pate Rehab’s entire dedicated, enthusiastic staff have done an extraordinary noticeable job, helping my sister improve her life skills and overcome paralysis from stroke. In addition I have had the best case manager ever! Thank you!” – Family member

 

“The people at Savanna Ranch living quarters were very nice and very caring towards him. Rehab people were very sweet.” – Family member

 

“They allowed me to grow, to walk, to really try to do it. I was able to have some control in my progress. They let me be involved in all different types of rehab including special groups and trips…I would love for the staff to get all the credit they deserve.” – Former patient

 

“Feeling of kindness and level of involvement of the whole staff.” – Family member

 

“Good full time staff, well trained and effective.” – Former patient

 

 

October 2016

 

“I love you guys.” – Former patient

 

“I realized that I had come full circle!  Thank you for being such a vital component in my recovery…” – Former patient

 

“I am so pleased at the progress I have witnessed.  It is nothing short of miraculous.” – Family member

 

“I really appreciated the effort/support the team provided to my sister, I have seen a huge improvement. Thank you!!” – Family member

 

“The treatment staff is more precious than gold to our family.” – Family member

 

“The staff and all personnel at Pate are wonderful!” – Family member

 

“We were very happy with Pate, they helped my husband get better….they treated us like family rather than patients.” – Family member

 

 

September, 2016

 

“I recommended Pate to several people already. (Pate) Educated me and they showed they understand what she’s going through. That’s a lot of the battle right there.”  – Family member

 

“All the staff were great.” – Former patient

 

“Treatment teams were wonderful. Treatment plans were perfect for my needs. Thanks to everyone who helped me through a very difficult time.  You all are very much appreciated!”- Former patient

 

“Very pleased with the treatment offered at Pate.” – Former patient

 

“Over and above to make sure improving health was achieved.” – Former patient

 

“You guys did awesome.” – Former patient

 

“Very fun experience.” – Former patient

 

“The staff at residential and (Ft. Worth location) were super caring, you could tell they genuinely cared. Thought the fact that you all had a program specializing in brain rehab was awesome. You guys are awesome.” – Former patient

 

“All the staff were responsive and polite. They took my concerns seriously. Communication, personalizing the treatment. Every instructor showed compassion, concern and cared…they made it a pleasurable experience.” – Former patient

 

“Kind people at Pate, it is with great relief and pleasure that I send the final payment for my husband’s rehab. I have to thank you for being extremely patient with us. Your care for him during his ordeal made a big difference in his overall recovery….Thank you, thank you, thank you for your professional care and your kind and caring business office. God bless you all!” – Family member

 

“The care she received from your organization was great…I will recommend your company in the future!” – Family member

 

 

August, 2016

 

“The staff were all angels… I loved going to Pate. Every day was so special to me.” – Former patient

 

“They communicated very well with us and listened to me. They had a plan and stuck with it. They kept her interested and encouraged. They gave me my wife back. I really don’t have anything negative to say. They were a little bit of sanity in a world of insanity and I just want to say thank you.” – Family member

 

“Pate really helped build (patient) back up.  We really appreciated the counselor being there to help air out my feelings as I’m going through the process. Family members don’t always understand what you’re going through and the counselor was so helpful. Transportation was very helpful. I really appreciate the family conferences and them taking the time to print out notes to give after the family conferences. Pate helped us tremendously.” – Family member

 

“Very friendly, helpful and understanding.” – Former patient

 

“I liked everything. Thank you very much.” – Former patient

 

“(Pate) paid attention to detail. They listened to what you had to say. It was very attuned to your problems.” – Former patient

 

“I do not have enough wonderful things to say about my mom’s team.  I know she is a very difficult case and everyone worked so hard to help her.  We are very pleased with all of the staff and the progress our mother made while in your rehab.” – Family member

 

“Thank you Pate!  We owe you a debt of gratitude that we will never be able to repay.  Thank you for taking us from “what in the world are we going to do” to navigating our new normal.  You have done so much more than rehabilitate [patient name].  You have embraced him and our family completely, giving us skills that will last a lifetime.” – Family member

 

“Thank you everyone. Thank you for helping me take charge of my recovery and giving me aid that will last in the long term.” – Former patient

 

“We are so thankful and grateful to the entire Pate Rehabilitation Staff for a job done that is far beyond & exceeds expectations!!  We say thank you from the bottom of our hearts for the passion, energy and heart you put into all of your patients but especially this one. Pushing him while caring for him is key to helping him find his “fight”!  You did that and he in turn has pushed himself more and more each day.  Blessings!  Thanks!  We will miss your cheery selves…” –Family member

 

 

July, 2016

 

“I think what your therapists have done with her is nothing short of a miracle.” – Family member

 

“So glad she’s been able to go to Pate for so long and improve so much.  Every extension you’ve been able to get her…has resulted in nothing but more major steps.  Thank you!” – Family member

 

“You all are the best.  I wish I had brought her here months earlier.” – Family member

 

“You and the rest of the team have been so supportive to me and my family during our experience.  You have always been very creative and attentive to my specific needs.” – Former patient

 

“Pate works miracles and I tell everyone about you. I let them know that if they ever know anyone with a stroke or brain injury that they need to go to Pate. I’m saying it from my heart when I say they are miracle workers.”  – Family member

 

“…When he came to Pate, he was partially blinded. His vision is not perfect now, but much better. He had so many friends at Pate. Techs, patients, everyone was a friend.” – Family member

 

“(Pate) showed a high level of compassion and caring.”  – Family member

 

“My injury affected my speech, so my speech therapist was amazing. I also had trouble walking and my physical therapist was great.” – Former patient

 

“I can sleep and have peace knowing he is safe and well cared for by Pate’s staff.” – Family member

 

 

June, 2016

 

“Thank you and your staff for all of your help. (He) learned so much from you all and it gave him a new sense of strength and confidence that he did not have before. Have a great day and thank you again.” – Family member

 

“First thing, I would like to thank the men & women on all the teams for everything they did for me. Without y’all I couldn’t have made it this far…second thing is the way the teams communicated back and forth about the patient so they were on the same page as far as the rehab was going and where that person needed a little start. Pate Rehab is by far the BEST!!!!- Former patient

 

“…Pate provided me with very knowledgeable and professional therapists and other staff personnel who challenged me daily to ensure that I met all my goals…all were totally vested in my full recovery so that I could return to my life. Pate provided me with an inviting and nurturing environment where I felt comfortable coming to daily because of its tone and tenor. I am forever indebted to Pate.”  – Former patient

 

“… Please tell the team my family and I thank them from the bottom of our hearts for all the work they have done. I know it is their job, but it means so much to us that our mother has progressed these past months. We really see all the hard work my mother and you all have done…thank you for everything!” – Family member

 

“[Our family member’s] insurance case manager wanted everyone to know that she has been very impressed with her progress at Pate.  She said it makes her so happy to read the clinical reports we fax her.  She loves to see all of the gains and she said she can tell Pate is a wonderful place with excellent therapists.” – Family member

 

 

May, 2016

 

“Thank you for everything you and everyone there did. We really appreciated everything you guys did through all this. Will miss talking to you!!” – Family member

 

“I am looking forward to this time, so I can use the valuable life skills and information I learned from the skilled staff. I genuinely feel like a new and improved me. For whatever reason I feel my maturity level has increased, and I feel better physically since I do not smoke. I have desired to use my passion for cooking to eat a more healthy diet, and to include exercise in my lifestyle. I may possibly be taking a new career thanks to some vocational learning I will be taking. I honestly feel the sky is the limit, and the rest of my life will benefit from the many efforts of the Pate staff, and from my determination. The future seems bound with endless possibilities thanks to all your hard efforts. A thank you did not seem to do the job so I had to write this. Thanks! From the bottom of my heart.” – Former patient

 

“I was very impressed with Villa Creek. All the staff were helpful. My case manager was so wonderful. With the paperwork, insurance helping with resources, she constantly went above and beyond. My driver was wonderful, pleasant and polite. He made my mornings and evenings much more enjoyable. Overall the Villa Creek staff were very wonderful.” – Former patient

 

“Helpful in getting medications filled even when insurance stopped helping; they found coupons, too. Transportation helped a lot too. Therapists were all very nice, homey and kind.” – Former patient

 

“Great customer service and communication with family.” – Family member

 

“They helped me to walk and use my arm again….they (gave) me hope where I had none. It was hard but they helped me through it all. These people are so much more than your therapist, way much more, from the drivers to the cook it was a great honor to be with them all. Thanks you wonderful blessed people…” – Former patient

 

“Communicated with respect and understanding…all staff were professional, caring and trying their best to help.” – Former patient

 

“Please thank all the staff for their passion and treatment. Your driving program is great and one of the biggest things I heard from patients.” – Former patient

 

“Constantly challenged me in creative ways and always included me in decisions about my treatment.” – Former patient

 

“All the therapists worked extremely well together helping all the patients in a positive, professional and upbeat environment.” – Former patient

 

“I am doing well and have returned to work. My neighbor had a stroke and I am doing everything I can to get him to Pate. I miss that place. I didn’t want to come initially and only gave them 2 weeks. Once I had been there two weeks I realized they had a lot to offer. I stayed four months, worked hard and it was well spent, all due to Pate. Pate was wonderful. Thank you.” – Former patient

 

“My physical therapy was amazing and the same for cognitive therapy. It was outstanding!” – Former patient

 

“Thank you for everything. Blessings.” – Former patient

 

“The attention given to me was the best.  All the personnel there are very professional. I felt that I recovered very quickly in physical, speech and occupational therapy.” – Former patient

 

 

April, 2016

 

“To all the staff at Pate – and especially to the team involved in his care: Thank you, thank you, thank you! These few weeks in your care have been incredibly positive ones for him and for myself. When we began this Pate chapter of our journey, he was feeling depressed and hopeless. You gave him challenges to work through and goals to strive for. You provided a stimulating, positive environment to work in. And he brought all of that home with him. He is sad and worried about facing his days without Pate, but I think that he will be able to persevere as we move on to the next chapter – Hitting the road! We’ll keep you posted!  With much appreciation.” – Family member

 

“Pate kept you involved and made you feel like a family instead of a patient.” – Former patient

 

“All the help and guidance you’ve shown me is appreciated more than you know. I hope your lives are truly blessed, as you deserve. Thank you for everything.” – Former patient

 

“Two things that Pate did very well…the respect shown to me by staff. The daily activities were fun and beneficial.” – Former patient

 

“The way they line everything out was very smooth. They got the best out of the program. The people Pate hires are amazing. They handle difficult situations very well. I was flabbergasted at how good they are. They push it, but that’s part of the game. I know I’m missing people still.” – Former patient

 

“I came from (another facility) to Pate and it’s like night and day. (Other facility) does a great job at seeming like you’re doing a lot, but it’s mostly moving around. I also went to an outpatient rehab. Pate was hands down the best!” – Former patient

 

“Everyone is very great at helping you work on your personal goals. Great, helpful and positive personalities everyone had. It helps to make your studying treatment days better and more exciting at heart.” – Former patient

 

“I can’t believe how much she can walk now…  Pate has been amazing and has exceeded all my expectations.” – Family member

 

“Thank you for chauffeuring me around today in my quest for post-Pate living accommodations. You made an otherwise dreary task fun and memorable. You are truly a therapist extraordinaire. Please thank for me all of those at Pate who set the wheels in motion to allow me the opportunity to get out there to begin resuming a normal life. Cheers!” – Therapist thank you card, former patient

 

“They helped my wife a lot and even if she couldn’t make it in person, they were able to help her over the phone.”  – Family member

 

“My therapist made me feel comfortable and pushed me beyond what I ever thought I could do. He understood my problem and what to do.” – Former patient

 

“The treatment team was very nice and worked hard for me. The people behind the scenes really helped with outside resources. My driver was really good, too. She arrived on time and always drove calmly and safely. I know I couldn’t remain that calm in the traffic. I really like going to the garden and getting out that way. I got the satisfaction of even pulling some of my vegetables after watching them grow…it seemed like they were there for the people rather than the paycheck. They really cared for the people.” – Former patient

 

“They were attentive about getting you where you need to be. This motivated me to work harder. They were concerned about your well-being. The garden trips were great.” – Former patient

 

“I wouldn’t go anywhere else. Thank y’all very much!” – Former patient

 

“The service was outstanding. Wonderful staff.” – Family member

 

“Honestly Pate is a well-run facility – the employees are enthusiastic about what they do and it translates to patients, which makes it easier to feel accepted and we all had a family like atmosphere among patients making it easier to deal with our own disability.” – Former patient

 

“Enjoyed therapy. Housing was nice.” – Former patient

 

March, 2016

 

“Truly cared about me getting better rather than trying to make $$ out of this. Therapists were very competent.” – Former patient

 

“Informed me about the WHY of recovery procedures practiced during therapy process. Staff of therapists were very attentive and pleasant to work with.” – Former patient

 

“Staff was wonderful, can’t help but connect with staff.” – Former patient

 

“Therapy staff was very good.” – Former patient

 

“Respect and kindness of the staff.” –  Former patient

 

“All the staff was wonderful – they acted as if like they actually liked their jobs unlike the skilled nursing facility we came from where most of the staff acted like they hated their jobs.” – Family member

 

“PT and SLP services were excellent. The music therapy serviced was also an excellent addition. Daily group movement was very motivating.” – Former patient

 

“Well-organized treatment according to my needs. The positive attitude was fantastic.” – Former patient

 

“Thanks for everything! I love ya!” – Former patient

 

“Please tell everyone at Pate hello from me and my status.  Thanks for all you guys did to get me started in the right direction back to independence.” – Former patient

“… I’m saying it from my heart when I say they are miracle workers.”

“I am forever indebted to Pate.”

“The service was outstanding. Wonderful staff.”

“….the rest of my life will benefit from the many efforts of the Pate staff, and from my determination…”

“I stayed four months, worked hard and it was well spent, all due to Pate. Pate was wonderful.”

“My physical therapy was amazing and the same for cognitive therapy. It was outstanding!”

“Staff was wonderful, can’t help but connect with staff.”

“All the therapists worked extremely well together helping all the patients in a positive, professional and upbeat environment.”

 “I say it from my heart when I say they are miracle workers.”

-Family member

“The employees at the rehab center are world class. The staff was absolutely incredible.”

-Former patient

“They gave me my wife back.”

-Family member

“The staff were all angels. I loved going to Pate. Every day was so special to me.”

Former patient

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