Patient Satisfaction 2018

We give every patient and family another opportunity to share their experience at Pate after they discharge.  The high percentage of completed surveys benefits everyone faced with a need for post-acute rehab after a stroke, tbi, or other brain injury.  We hope that by sharing the results below, you’ll know you’re in great hands with the Pate Rehab team and you can feel confident to give us a call!

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The match between what you were told to expect at Pate and the services you received?

98%

Your level of involvement in decision making about your treatment?

98%

The dignity and respect you were shown by treatment and administrative staff?

100%

The overall level of expertise of your treatment team?

99%

How well the team communicated with you?

99%

How much you felt the activities in treatment were timely, useful and helped you?

98%

If you were a resident at Pate, how much you felt the activities in the residence were useful and helped you?

95%

If you stayed at our residential facility, how satisfied were you with the overall care and treatment you received from the residential staff?

95%

How well Pate helped you improve your day-to-day functioning?

99%

The smoothness and planning of your discharge from treatment?

98%

The assistance given on accessing available community resources?

98%

If you or someone in your family needed our services, would you use Pate again?

97%

7 out of 10 patients and families complete satisfaction surveys

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